Household registration and transfer
Birth registration, moving in or out, changes to registration particulars and cancellation
Online or in person Time limit:5 working days Competent authority:Ministry of the Interior
Service guide
Documents required
- Household register booklet
- Identity card
- Supporting documents for the move
- Proof of lawful and stable residence
Procedure
- The applicant files the application with the public security authority at the place of arrival
- The receiving authority verifies the documents
- The authorities at both ends process the transfer
- A new household register booklet is issued
Identity card application and replacement
First issue, renewal on expiry or damage, and replacement of a lost card
Online or in person Time limit:10 working days Competent authority:Ministry of the Interior
Service guide
Documents required
- Household register booklet
- A recent standard identity photograph
- The existing identity card (for renewal)
- A statement of loss (for replacement)
Procedure
- The applicant provides a photograph and fingerprints at a service point
- The receiving authority verifies the registration record
- The Hulian Identity Card Centre produces the card
- The applicant collects the card against the receipt
Residence permit
Applying for and renewing a residence permit where one habitually lives
Fully online Time limit:5 working days Competent authority:Ministry of the Interior
Service guide
Documents required
- Identity card
- Proof of residential address
- Proof of employment or enrolment
Procedure
- The applicant submits residence registration details online
- The system checks the population and address records
- The authority reviews the application and issues the permit
- The holder accesses basic public services with the electronic permit
Birth medical certificate
First issue and reissue of the birth medical certificate
Online or in person Time limit:Handled on the spot Competent authority:Health Commission
Service guide
Documents required
- Identity cards of both parents
- Birth record issued by the delivering institution
- Marriage certificate or a declaration of parentage
Procedure
- The parents apply at the delivering institution
- The institution verifies the birth record
- The certificate is issued
- The data is synchronised with the registration system
Ordinary passport application
First issue, renewal and replacement of an ordinary passport
Online or in person Time limit:7 working days Competent authority:Ministry of Foreign Affairs
Service guide
Documents required
- Identity card
- A recent photograph and its receipt
- The existing passport (for renewal or replacement)
- Guardian consent for applicants under sixteen
Procedure
- The applicant books online and completes the form
- Fingerprints and signature are captured at the immigration authority
- The Ministry reviews the application and produces the passport
- The applicant collects the passport as arranged
Travel permit for Hulian territories
Application and endorsement of permits to travel to the Hulian territories
Online or in person Time limit:7 working days Competent authority:Ministry of Foreign Affairs
Service guide
Documents required
- Identity card
- A statement of the purpose of travel
- A recent photograph
Procedure
- The applicant files the permit application
- The immigration authority reviews the stated purpose of travel
- The permit is produced and endorsed
- The holder travels between territories within the validity of the endorsement
Visas and residence permits for foreign nationals
Issuance and extension of visas and residence permits for foreign nationals
In person Time limit:10 working days Competent authority:Ministry of Foreign Affairs
Service guide
Documents required
- A valid passport or other international travel document
- A letter from the inviting body in Hulian
- A health examination certificate
- Accommodation registration slip
Procedure
- The inviting body files a record with the Ministry
- The applicant submits documents at a mission abroad or at an immigration authority
- The competent authority reviews and decides
- The visa or residence permit is issued
- Accommodation registration and later extension are completed
Entry and exit record enquiry
Enquiring into one’s own entry and exit records for the past ten years, with a certificate
Fully online Time limit:Handled on the spot Competent authority:Ministry of Foreign Affairs
Service guide
Documents required
- Identity card
- The applicant’s authorisation confirmation
Procedure
- The applicant completes identity verification online
- The system retrieves the entry and exit records
- The result is generated and downloaded
Enterprise establishment registration
Registration of domestic enterprises, filing of articles of association and joint licensing
Fully online Time limit:3 working days Competent authority:National Development Commission
Service guide
Documents required
- Pre-approval materials for the enterprise name
- Articles of association
- Identity documents of all investors
- Proof of use of the business premises
Procedure
- The applicant files the enterprise name online
- The registration documents are submitted
- The registry reviews and approves the registration
- The business licence is issued
- Seals, tax and social insurance accounts are opened in parallel
Business licence amendment and cancellation
Amendment of name, address and business scope, and cancellation of registration
Fully online Time limit:5 working days Competent authority:National Development Commission
Service guide
Documents required
- Original and copy of the business licence
- The resolution to amend or cancel
- The agent’s identity document and power of attorney
Procedure
- The applicant files the amendment or cancellation request
- The registry verifies the registered particulars
- The amendment is registered or the cancellation recorded
- A new licence is issued or the old one surrendered
- The result is published
Production and operating licence
Application, amendment and renewal of licences to produce and sell industrial products
In person Time limit:15 working days Competent authority:Ministry of Industry and Energy
Service guide
Documents required
- Business licence
- Inventory of premises and equipment
- Product quality inspection report
- Work safety management rules
Procedure
- The applicant files the licence application
- The competent department accepts and examines the documents
- An on-site inspection is organised
- A decision to grant or refuse is made
- The licence is issued
Registration as a government procurement supplier
Registration in the supplier pool, verification of qualifications and maintenance of details
Fully online Time limit:5 working days Competent authority:Ministry of Finance
Service guide
Documents required
- Business licence
- Proof of tax and social insurance payments
- A declaration of no major legal violations
- Identity document of the legal representative
Procedure
- The supplier files the registration online
- The Ministry verifies the qualification conditions
- The supplier is entered into the pool and published
- Details are maintained and reviewed annually
Social insurance enrolment
Enrolment, addition and removal of employees and self-employed persons
Fully online Time limit:Handled on the spot Competent authority:Ministry of Labour and Social Security
Service guide
Documents required
- The employer’s business licence or registration document
- The employee roll and identity details
- The labour contract or proof of employment
Procedure
- The employer files the enrolment details online
- The system verifies the employer and personnel records
- The enrolment record is produced
- The employer files and pays monthly
Basic medical insurance reimbursement
Manual reimbursement of outpatient and inpatient medical costs
Online or in person Time limit:20 working days Competent authority:Health Commission
Service guide
Documents required
- Social security card or electronic insurance voucher
- Original invoices for medical costs
- An itemised list of charges
- The discharge summary or diagnosis certificate
Procedure
- The insured person submits the claim and receipts
- The handling agency conducts a preliminary review
- The medical costs are examined
- The reimbursable amount is assessed and paid
Unemployment benefit claim
Claiming unemployment benefits by persons who meet the conditions
Fully online Time limit:10 working days Competent authority:Ministry of Labour and Social Security
Service guide
Documents required
- Identity card or social security card
- Proof of termination of the employment relationship
- Bank account details of the applicant
Procedure
- The person registers as unemployed online
- The system verifies contribution years and the reason for unemployment
- The agency reviews the claim and determines the benefit
- The benefit is paid monthly
Determination of work-related injury
Determination of injury sustained by an employee in the course of work
Online or in person Time limit:30 working days Competent authority:Ministry of Labour and Social Security
Service guide
Documents required
- The application form for determination of work-related injury
- Proof of the employment relationship
- Medical diagnosis or occupational disease certificate
- A statement of the accident and witness materials
Procedure
- The employer or the employee files the application
- The case is accepted and the accident investigated
- A determination is made
- The decision is served together with the available remedies
- A capacity assessment is arranged where necessary
Housing provident fund contributions and withdrawals
Employer contribution registration, employee account opening and withdrawals
Fully online Time limit:3 working days Competent authority:Ministry of Finance
Service guide
Documents required
- The employer contribution registration form
- Payroll and account details of employees
- Supporting documents for the withdrawal
Procedure
- The employer completes contribution registration
- An individual account is opened for each employee
- The employee files the withdrawal request online
- The fund centre reviews and transfers the money
Housing provident fund loan
Individual housing loans from the provident fund for contributing employees
Online or in person Time limit:15 working days Competent authority:Ministry of Finance
Service guide
Documents required
- Identity documents of the borrower and spouse
- Proof of marital status
- The purchase contract or agreement
- Proof of income and contributions
Procedure
- The borrower files the loan application
- The fund centre reviews eligibility and the loan amount
- The loan contract is signed and the mortgage registered
- The entrusted bank disburses the loan
Real estate registration
Registration of state-owned construction land use rights and building ownership
In person Time limit:10 working days Competent authority:Ministry of the Interior
Service guide
Documents required
- The real estate registration application
- The applicant’s identity document
- Documents establishing the source of title
- Materials on the boundaries and area
Procedure
- The applicant applies to the registry with the documents
- The application is accepted and the property inspected
- Title and the registered particulars are examined
- The register is updated and the title certificate issued
Housing lease filing
Filing of housing lease contracts and enquiry into lease records
Fully online Time limit:3 working days Competent authority:Ministry of the Interior
Service guide
Documents required
- The housing lease contract
- Identity documents of the lessor and the lessee
- Proof of ownership of the premises
Procedure
- Both parties file the application online
- The system verifies title and the contract details
- The lease filing certificate is produced
Compulsory education enrolment
Enrolment of school-age children and young people and creation of student records
Online or in person Time limit:10 working days Competent authority:Ministry of Education
Service guide
Documents required
- Identity document of the school-age child
- Identity and residence documents of the guardian
- Vaccination certificate
- The student record form (for transfers)
Procedure
- The guardian registers enrolment details online
- The education authority verifies registration and residence
- A school place is arranged
- The student reports to school and a record is created
Teacher qualification certification
Certification of teaching qualifications for primary and secondary schools
Online or in person Time limit:20 working days Competent authority:Ministry of Education
Service guide
Documents required
- The teacher qualification application form
- Academic qualification certificate
- Certificate of passing the teacher qualification examination
- Certificate of the standard spoken language test
- Medical examination certificate
Procedure
- The applicant files online and submits the documents
- The certifying body examines the documents
- A teaching ability assessment is organised
- A decision is made and the certificate produced
- The certificate is delivered to the applicant
Employment and start-up subsidy claim
Claims by persons with employment difficulties, graduates and others
Fully online Time limit:15 working days Competent authority:Ministry of Labour and Social Security
Service guide
Documents required
- The applicant’s identity document
- Proof of employment or business start-up
- Bank account details
- Social insurance contribution record
Procedure
- The applicant files with the local handling agency
- The system verifies employment and contribution records
- The proposed list of beneficiaries is published
- The subsidy is assessed and paid
Vocational skills grade certification
Assessment of vocational skill grades and issuance of certificates
In person Time limit:30 working days Competent authority:Ministry of Labour and Social Security
Service guide
Documents required
- The skills grading application form
- Proof of education and training
- Proof of work experience
- A recent photograph
Procedure
- The applicant registers and selects an occupation
- The assessment body verifies the entry requirements
- Written and practical tests are held
- The grade is determined and the certificate issued
- The certificate becomes publicly verifiable online